Twelve minutes before I was to speak to a large group gathering in a downtown hotel ballroom, I was still struggling with A/V equipment. With hundreds of presentations under my belt, I’m accustomed to handling last minute glitches. But no matter what I tried, my presentation wouldn’t project.
Hailing the meeting planner for help, he did his magic and within minutes an A/V tech arrived with another projector. When that, too, failed to work and just five minutes remaining, he began troubleshooting each part of the set-up, and I began mentally rearranging my opening to buy more time. Turned out, there was no need. The projector wasn’t the problem, the cord was. I was up and running with two minutes to spare.
However, this isn’t a story about A/V problems. It’s a story about two kinds of people. (continue reading →)