I once worked for a boss who was never wrong, never made a mistake or a bad decision. All you had to do was ask him. To his staff he was Teflon-man. Nothing stuck to him and everything came sliding toward us.
Accountability was not a concept he practiced unless things turned out well and then, he claimed the credit. But if they didn’t, he immediately embarked on endeavors to identify someone responsible. Being called to his office typically meant he was looking for information and trying to decide whom to blame.
Justify. Justify. Justify. Like a battle cry, he commissioned reports, graphs, charts and enhanced documentation whenever his boss questioned him. He found it easier to dig his heels into a position than admit he might have been wrong or change his mind. Working for someone I couldn’t respect eventually led me to transfer departments.
But it still baffles me. People do make mistakes, they do trip up sometimes and they do, on occasion, speak or act in error. And while there’s nothing that says we should be happy about it when we do it ourselves, trying to act (continue reading →)