I am a colleague of Nan’s. She is writing Part 2 of her new book, Trust, Inc.: How to Create a Business Culture that Will Ignite Passion, Engagement, and Innovation; so I offered to write a blog post.
As I went about my normal routine this past week, I heard a couple of disturbing workplace stories. So much so, that I found myself ranting to friends and families. What has happen to basic kindness and human compassion in today’s workplaces? I’m sure at least a story or two come to mind.
It takes me back to a frequent conversation with my mom when I was a teenager. “Young lady it’s not what you are saying, it is how you are saying it, that is mean spirited.” And, my typical response was “Whatever.” This is an important learning that has served me well. Although, it did take a while for me to get it.
Why It Matters
As a titleless leader you will need to focus not just on what your message is but how you say it and how you act. Here’s why –
- You create a lasting impression. Does your impression look like a magnificent tapestry or a lackluster textile? Which is more valued?
- You get what you give. Are you kind with colleagues? Are you honest and act with integrity? This isn’t a cause and effect relationship but (continue reading →)