It was his perception that caused the outburst. “Why aren’t there any managers in these sessions? Why aren’t they required to attend, too?” he challenged.
Hired to provide workshops on building trust in a workplace lacking it, I answered his question to the extent I could during that first session, “It’s my understanding that everyone is attending,” I offered. “But let me find out for sure and get back to you.”
Confirming at the break that indeed, everyone on staff would be attending one of nine scheduled sessions, he balked. “Yeah, that’s what they’ll tell you,” his anger perceptible through his tone, “but I haven’t ever seen it.”
By the end of the week, he was not the only staff member posing the question. If a direct supervisor (continue reading →)
