It started with a turkey. In the early days of a start-up company I once worked for, a plump turkey was a small thank you token given to employees around the holidays. The turkey-giving practice lasted maybe three years, until the growing size of the organization necessitated its change. And while enhanced benefits emerged to replace that poultry gift, I found it amazing that the missing turkey still appeared as a resentment issue years later in employee forums.
Similarly, I was surprised when I recently heard employees grumbling at a company that provided a daily complimentary hot breakfast to employees. Turns out their well-intentioned gesture was not met with thanks, but with complaints. Not enough organic fruit, too many high carb selections, no green tea, and limited options were frequent murmurs. What didn’t surprise me (continue reading →)