Nan S. Russell
Author & Speaker

All posts in November, 2012

As a colleague of Nan’s, I periodically post here when things strike me about titleless leaders, which they did recently.

I live in Ocean City, New Jersey. Recent weather conditions, hurricane Sandy and a Nor’easter a few days later, got me thinking about the importance of gratitude. Not once a year at Thanksgiving but how we operate everyday.

It is something we all know – holding a door, a thank you; a comment such as “I appreciate you staying late to complete that report”  all matter. Expressing gratitude builds strong personal and professional relationships. In the workplace gratitude ignites initiative and discretionary effort, and it’s something titleless leaders regularly do.

Try Watching Yourself

  •  How often do you notice someone doing something right? Your boss, colleague, co-worker?
  • How often do you recognize it by expressing appreciation?
  • What would happen if you starting do it?

This week is a perfect time to start noticing what others are doing at work that is helping you do yours. How can you recognize them in a personal way?


Most people look to see whether they can trust others; whether they should give them their trust at work. But titleless leaders turn the trust mirror on themselves, realizing that trust has two sides. The essential question for them is a self-reflective one: will people give me their trust?

Operating with trust is essential for anyone who wants to get great results with or without title. And there are three types of trust these leaders need:

  •  Performance trust: the fulfillment of a claim, promise, or request.
  • Self-trust: the reliance on self, confidence in self and actions.
  • Relationship trust: the way of operating grounded in authentic trust.

Here’s a recent interview I did about Leaders Building Trust on with specific trust building tips:

Trust is an action. It’s something we do. Knowing how to build and operate with trust is an essential success ingredient for titleless leaders. Want to learn more? Download the first chapter of The Titleless Leader (on right side bar), Operating with Trust.

Leadership, Resources