This week (4/5/10 to 4/11/10) Work Matters takes a look at how to respond appropriately to work situations.
Do you have a good sense of what you can control and what you can't control at work? Are you aware of how your reactions to uncontrollable factors can affect how your job performance is perceived?
This week's guest Marsha Petrie Sue is the author of The Reactor Factor. She explains the difference between reacting and responding. Then she goes on to give examples of how to use communication skills to appropriately respond to difficult work situations.
In the regular segment of Uncommon Sense, Beth Pelkofsky joins Nan to field listener questions.
eBox:
Flexible Work
Modern Etiquette
Towers Watson Employer Predictions
Referrals Most Hired
Have you read Nan's award winning book? Take a look at "Hitting Your Stride" on Amazon.com. Or, you might like her book "Nibble Your Way to Success"
Call Nan on her toll free number 866-944-8195 and tell her what's going on in your work world and why your work matters.
