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October 13, 2005

Thought for the Day

Where many of us go wrong at work, including with our emails and voice mails, was summed up nicely by nineteenth century British writer, Dorothy Nevill, when she wrote:

"The real art of conversation is not only the right thing to say in the right place but to leave unsaid the wrong thing at the tempting moment."

Read Nan's current Winning at Working column: Impressions.

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Posted by Nan Russell at October 13, 2005 09:53 AM