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August 30, 2004
Building Trust with Heart and Backbone
Ran across an interview today with Andrea Redmond, co-author of a new book, Business Evolves, Leadership Endures.
I believe her advice applies to anyone interested in winning at working: "Of all the traits we've identified as being important, on the one hand we have heart and the other hand we have backbone. Those traits are not mutually exclusive. To build trust, people around you need to know that you have a heart and that you care about them winning as much as you care about you winning."
Posted by Nan Russell at August 30, 2004 09:24 AM